Sign in / Sign up
Support
Go to main page
Getting started
Concepts
Terminology
Platform architecture
Registration in VK Cloud
Support
Terms of support
SLA
Partners
Partner's personal account
Legal information
Terms of Use
User agreement for the service “CDN”
User agreement for the service “Cloud for hot data” (Hotbox)
User Agreement for the service “Cloud for cold data” (Icebox)
User agreement for the “Infra” service
License agreement for the Vision program
VK Cloud platform privacy policy
Company details
User agreement for the service “1C: Ready Workplace”
User agreement for the service “Cloud FZ-152”
User agreement for the “Cloud Servers” service
Contributor License Agreement
FAQ
About documentation portal
© 2024 VK Cloud
VK Cloud
Документация
Getting started
FAQ
Updated at April 15, 2024 08:50 AM
FAQ
How do I contact support?
How quickly does support respond?
What is your work schedule?
I cannot change my phone number
Can't register with my phone number
I forgot my account password
How do I enable two-factor authentication?
Lost my two-factor authentication app
I did not receive bonus points upon registration
I do not have enough quotas
How do I delete my account?
I do not receive letters from support
Where can I view data on the health and failures of services?
Where can I change the data of a legal entity?
Is there individual support for services in VK Cloud?
Do you have an affiliate program?
What if I didn't find the answer to my question?
Did not find your answer?
Write to us
Edit on GitHub
© 2024 VK Cloud
Privacy Policy