Updated at April 4, 2024 05:24 PM

FAQ

Virtual machines

Where are the servers located?

What is the guaranteed connection speed?

How do I set a new password for a VM?

When I change my VM password, I get an error in my personal account

No access to high-performance CPUs

How much does an external IP address cost?

I want to create an instance, but there is no suitable configuration

An instance is not being created

There are not enough quotas when creating a VM

I can't create a VM with Windows 7/8/10

Graphic elements are poorly processed on the instance

How do I recover my private key?

Openstack CLI does not connect

How do I go to the virtual server console?

The instance console is not displayed in the VK Cloud panel

Is it possible to increase CPU or RAM?

How to track VM performance?

How does VM scaling work?

Can I set a floating IP address for a VM?

What is the difference between VPS and VDS?

How is virtualization implemented?

Is it possible to change the configuration of the cloud server after connection?

Is it possible to place a VM and a disk in different data centers to increase fault tolerance?

Why do write-offs continue, even though the VM is stopped?

How do VPS/VDS cloud servers differ from dedicated servers?

Why can't my VMs in VK Cloud see my network outside the cloud?

How many times can I create and delete virtual machines?

Disks and images

How do I increase the disk?

Unable to shrink disk

Why is my disk running slowly?

Does the migration process affect disk performance?

I can't delete a disk

How do I transfer a VM disk to another project?

How do I upload my OS image?

How do I change the VM's root disk?

Is it possible to create a disk snapshot?

How do I restore a disk from a snapshot?

How fast does the disk type change?

Are copies of disks stored after conversion to another data center?

Is it possible to expand all disks at once, or does each need to be expanded separately?

Will the VM be rebooted when the disk size changes?

File storage

What is file storage intended for?

Is it possible to use an SSD drive instead of HDD when creating an NFS file storage?

Is it possible to use file storage between projects?

Is it possible to restore file storage from a snapshot?

Is it possible to create snapshots of the file storage on a schedule?

Do file storages have any agents to control free space?

Is it possible to use file storage over the SCSI protocol?

Is it possible to connect file storage via VPN in another cloud?

What is the maximum amount of file storage?

In which availability zone are file storages created?

Is it possible to configure simultaneous access from different VMs to the file storage?

Licensing

How do I get a Windows Server license?

What licenses can I get?

What types of licensing are there?

Can I get a discount?

Can I use my license?

Can I buy a license on an indefinite basis?

How much does an RDS license cost?

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