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Updated at April 15, 2024   08:50 AM

Working with the actions log

Information about events and errors that occurred during the operation of the service is stored in VK Cloud logs. This data is used by technical support when analyzing emerging incidents.

To download logs locally:

  1. Go to VK Cloud personal account.

  2. Click on the user's name in the header of the page.

  3. From the drop-down list, select Application debug.

  4. Configure the displayed entries:

    • Backend type: select a service from the drop-down list. Select the option Unknown backend if the desired service is not in the list.
    • Show only 4хх and 5хх: enable the option if you want to display only events completed with errors of type 4XX or 5XX.
  5. Click Download log. A file of the form dpp-log-<date>.json will be downloaded.