Updated at April 15, 2024 08:50 AM
FAQ
Contact VK Cloud technical support.
What information should I provide when contacting technical support for the operation of the service?
- The exact time when the problem occurred.
- PID of the personal account in which the problem occurred.
- The name of the desktop pool, if there are several in the project.
- The name of the desktop, if the problem occurred with a specific desktop.
- The user on whose behalf you are trying to perform the actions.
- A detailed description of the problem and how to reproduce it. It is recommended to attach screenshots.