Connecting the service
To activate the 1C: GRM service, you must have a registered account and an active project. If necessary, you should confirm the account and activate the phone number, after which the VK Cloud panel will inform you about the availability of creating an application:
Adding a 1C application consists of several stages, which are accompanied by the application creation wizard.
The user of the application is a representative of a legal entity who registers the organization in the application.
Note
User account data is not entered into the 1C application database and the organization must be registered independently after starting the application.
To create it, at the first step, select the appropriate item "Create a new user":
In the wizard for creating a new user, you need to fill in the card with his data:
- Full Name. Organization contact details
- Phone. Contact phone of the representative of the organization
- Email. The current mailing address of the representative to which notifications will be sent
- INN. Taxpayer identification number
Attention
When registering a user, you should pay attention to the filled in data. Once a user has been created, it is impossible to change or delete his data.
The TIN field is subject to verification at the stage of creation using the 1C: Counterparty database. Upon completion of filling in the data of the application creation form, the TIN is verified. If it is filled in incorrectly, the application will not be created; to correct the value of the TIN field, go back to the first stage and specify the correct value.
The registered user will be sent a message to the specified email address containing data for logging in and administering the 1C application.
Remote access to the application via the web interface is possible if there is a sufficient number of licenses that grant the user the right to access the created application.
For 1C applications, the maximum value of possible remote access licenses is provided:
- For file mode: 1 to 5 units
- For client-server mode: from 6 to 50 units
Licenses are assigned automatically when a user is created in the application.
You can change the number of licenses in the application control panel: both up and down, but only within the selected mode. If you need to increase the number of licenses over 5 when using the file mode, send an email to support.1c.grm@mcs.mail.ru with a request to change the type.
Note
The change in the number of licenses in the application card occurs instantly, but it may take up to 5 minutes for the changes in the application to take effect.
Once the application has been successfully created, it will appear in the list of applications in the VK Cloud panel. The application card contains the data entered during creation. It is impossible to change or delete this data.
Attention
The application creation process can take up to 15 minutes. At this time, a virtual infrastructure is created and the 1C application is deployed. During this period, activities with the application will be unavailable.
Managing installed applications is available in the section of your personal account in the context menu of each application.
Editing is possible only for the number of licenses that provide remote access to users to the application:
Remote access to the application for its administration is carried out using user accounts created in the application. Each user created consumes one license assigned to the application in the VK Cloud panel.
The initial connection for setting up and administering the application can be performed using one license assigned to the User when creating the 1C: Timing application. Connection data is sent to the User's mailing address specified during registration.
To disable your subscription to 1C: GRM, send an email to support.1c.grm@mcs.mail.ru.